This company has great customer service. My order arrived a couple of days later than expected so I had reached out to their support team via email to inquire about the status of my order. I received a response almost right away. They informed me that there was an issue shipping out my order due to covid and genuinely apologized for the delay. They even gave me a coupon to save off my next order! Issues come up (especially right now) and I was concerned about my order, but I am very pleased with how this company addressed the problem. I’ll definitely be ordering again!